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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Q. How quickly can I get a reply on my quotation request?

A. Within 24 - 48 Hrs

Q. Who do I call for more information about a specific service?

A. Customer Service Department on +254 (0)20 245 9575/ 76/ 77/ 78

Q. How do I get information about my shipments?

A. Call Customer service department

Q. How many days does it take to clear my Air / Sea shipment?

A. Air shipments 24 - 48 Hrs / Sea 4 days (documents to be received 7 days prior to shipment arrival.

Q. How much does it cost to clear a 20 footer or 40 footer Container?

A. Contact Sales on info@tabaki.co.ke

Q. Do we offer inland transport?

A. Yes for more details call General Manager Freight on +254 (0)20 245 9575

Q. Do we offer warehousing?

A. Yes for more details call Removals or Warehouse on +254 (0)20 245 9575

Q. What documentation do I need to provide for Air or Sea shipments?

A. Documents Include:

AWB/BL

Commercial Invoice

Import Declaration Form (IDF)

Insurance Cover Note

PRO 1B forms from the Ministry of foreign affairs if Diplomatic cargo

Q. What are the most common reasons for delay of my goods at the port?

A. This include: - Failure to forward clearance documents before the flight/vessel arrives. - Advance Payment not done in good time.

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Awards

Africa SME Champions Forum
SME
Kenya Top 100 Mid-sized Companies
KPMG
Tabaki recently featured in the 2014 Top 100 SMEs list, a feat that means the company is operating a successful business.

 

 


    Get in Touch

  •  Warehouse no 1, Reliance Industries Compound, Mombasa Road
  • Nairobi, Kenya
  • +254 (0)20 245 9575
  • info@tabaki.co.ke

About Tabaki

Tabaki Freight Services International Ltd weaves world class brokerage services into a global network with multi-modal transportation capabilities.


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Awards

Africa SME Champions Forum
SME
Kenya Top 100 Mid-sized Companies
KPMG